new TANNER bifold and belt

[kapay]

Nevermind. I just got the belt today. All is good. I was just suprised at the checkout complaints and the fact that I never got an e-mail back since the first time I e-mailed them I got a quick response. Anyways, I'm happy.

[poly800rock]

I ordered a belt and lanyard from them on the 1st and haven't heard from them since. I tried e-mailing them on the 8th and nothing still :-\

who do you email? sam is the one that always gets back to me within like hours...

[kapay]

The first time I e-mailed "sales" and Sam was the one who responded. The second time I e-mailed "info" and that's when I didn't get a response. I only e-mailed info instead because on my e-mail receipt it instructed me to e-mail info for tracking inquires.

[Yardsale]

Received mine from Hecklewood today, looks great! Do i need to oil it after tanning it a couple days?

[totally epic]

Yo, do you guys have a physical store? I'm going to be down in Portland next weekend for Thanksgiving.

[SoleSketKC]

Just curious, is it still 58 shipped for superfuture members for the natural belts?

[chantheman]

real nice belts

[bustinxjustin]

siznam, I shot you a message!

[spunkey]

Searched but couldn't find it, can someone that has one measure the thickness of hteir belt?

Thanks

[captain5640]

I know this is an old thread, but does anyone have the contact info for Tanner? I ordered a belt and wallet from them over 3 weeks ago and haven't heard or seen anything other than the confirmation e-mail. If the info is on their site, I can't seem to find it. Thanks.

[easy]

its under about at the very end.

[email protected]

[captain5640]

Tried contacting them through that address and it didn't work. Any other suggestions?

[GoodHustle]

I know this is an old thread, but does anyone have the contact info for Tanner? I ordered a belt and wallet from them over 3 weeks ago and haven't heard or seen anything other than the confirmation e-mail. If the info is on their site, I can't seem to find it. Thanks.

Same here...I placed an order nearly a month ago and I've tried calling and emailing to sort out my shipping address and I've yet to get a response from anyone.

Does anyone have Sam's direct email address? "[email protected]" doesn't work, and no one responds to emails sent to "[email protected]." Is the Hecklewood shop ever open? They never seem to pick up their phone.

[samduhspam]

Can someone confirm the SuFu price for the belts?

[captain5640]

Same here...I placed an order nearly a month ago and I've tried calling and emailing to sort out my shipping address and I've yet to get a response from anyone.

Does anyone have Sam's direct email address? "[email protected]" doesn't work, and no one responds to emails sent to "[email protected]." Is the Hecklewood shop ever open? They never seem to pick up their phone.

Wow. I guess I feel better that I'm not the only one having this problem. I know they are busy, but a month wait for a product is a little ridiculous.

[trial]

You can always try context clothing for Tanner products.

http://www.contextclothing.com/brands/tanner/

[poly800rock]

[email protected] always worked for me

[captain5640]

Just sent an e-mail to that address so we'll see what happens...

P.S. If I didn't already order from Tanner's website I'd try Context.

[steveeD]

Just sent an e-mail to that address so we'll see what happens...

P.S. If I didn't already order from Tanner's website I'd try Context.

+1

I'm having the same problems also... been waiting for close to 3 weeks now.

[only cure]

Been waiting a couple weeks also

[captain5640]

Well, I finally got an e-mail from them on Friday with a tracking number. Hooray!

[steveeD]

Just got a response from Sam.

Hey Steve,

We are still very much in business....we actually just relocated to a new, expanded location and are still waiting for our phone service to be connected at our new address. If you have an order # I can check up on your order. If you have ordered a TANNER GOODS product, just a heads up - we make everything to order for each customer, so lead time is generally around 3 weeks for production.

Let me know if you have any other questions!

Edit:

Been exchanging emails back and forth with Sam.. very quick response time and very helpful!

Looks like I'll be getting my belt soon too. =]

If anyone is having problems with their Tanner order, you guys should email sam[at]hecklewood[dot]com and he should be able to help you right away!