45 rpm warranty

[mjsb]

Hello all...I heard some somewhere, I cannot remember where, that if your 45 rpm's ever rip, you can bring them into the store and they'll give you a new pair of denim? Is this true?

thanks :-*

[aubrgene]

No, it's not true. They will chainstich the hems for you and probably do repair ( within reason ), but will not replace your damaged pants for a brand new one. That rumour is preposterous--lol!

[PG2G]

Yeah, that would be crazy. I think I read here that Evisu (somewhere) was doing a "trade broken in evisu for fresh raws" type deal though. That's pretty damn cool

[poly800rock]

yeah, that's completely true for evisu

[Yakboy Equals Nurturer]

I brought a pair of Sorahiko's that I've had for about 2.5 years into the 45rpm store in SoHo on Sunday to see if they could / would repair as rumored. The damage to the pockets was pretty severe (lot of wear and fraying, both pocket bags long shredded, exterior of the right pocket with a bad two inch rip going down the leg) and my hopes were not all that high. I was thinking that they'd basically tell me that I should have come by months ago when the damage was less pronounced. Instead they promised to "give them some love" and asked if I wanted reinforcement / preventative repairs done to other areas that tend to get a lot of wear (hems, crotch). I happily said yes and they told me the jeans would be as close to new as they could make them in about a week. At no cost. Great, great, great service. Even if the repairs turn out to be crappy I'll still be pretty pleased just because of how friendly and helpful the staff are in that store.

45rpm denim may command a premium price, but its certainly worth it if the way they treat customers can be found throughout the company.

[synthi]

That's awesome. As others have posted, 45rpm stuff costs a lot because they put a lot of blood, sweat and tears into their stuff, not for exclusivity.

[dasman989]

will secon on their outstanding service. I made it to the uptown store friday night about 20 minutes after they closed. They reopened the store for us and we got the personal atttention of the entire staff. It was a great shopping experience.

[aubrgene]

I brought a pair of Sorahiko's that I've had for about 2.5 years into the 45rpm store in SoHo on Sunday to see if they could / would repair as rumored. The damage to the pockets was pretty severe (lot of wear and fraying, both pocket bags long shredded, exterior of the right pocket with a bad two inch rip going down the leg) and my hopes were not all that high. I was thinking that they'd basically tell me that I should have come by months ago when the damage was less pronounced. Instead they promised to "give them some love" and asked if I wanted reinforcement / preventative repairs done to other areas that tend to get a lot of wear (hems, crotch). I happily said yes and they told me the jeans would be as close to new as they could make them in about a week. At no cost. Great, great, great service. Even if the repairs turn out to be crappy I'll still be pretty pleased just because of how friendly and helpful the staff are in that store.

45rpm denim may command a premium price, but its certainly worth it if the way they treat customers can be found throughout the company.

That's a very Japanese code of conduct. I just love how they do business.

[swooc]

These guys should write a book on what good customer service is.

[nettiemoore]

very good to know that 45rpm will repair my jeans if i ever damage them.

i also want to visit the two stores in new york sometime, i heard the design of them is very interesting.

[synthi]

^ I believe they flew the materials for the make up of the store straight from the land of the rising sun. There are some pics on the Japanese site I think. Very much an architectural statement. I've visited the store in Paris and it was just a beautiful backdrop for the clothing. The staff there also were amazingly friendly and only too happy to help you.

[denimdestroyedmylife]

will secon on their outstanding service. I made it to the uptown store friday night about 20 minutes after they closed. They reopened the store for us and we got the personal atttention of the entire staff. It was a great shopping experience.

maybe they knew you were superfuturian

all this 45rpm love is good-------very much deserved

great jeans

[gaodatong]

yakboy, do you have any pics of your sorahikos? i got a pair in october, but i've been rotating them with my sugarcane '47s, and i don't have too much fading as of yet. i'd love to see what they look like after two and a half years...

I brought a pair of Sorahiko's that I've had for about 2.5 years into the 45rpm store in SoHo on Sunday to see if they could / would repair as rumored. The damage to the pockets was pretty severe (lot of wear and fraying, both pocket bags long shredded, exterior of the right pocket with a bad two inch rip going down the leg) and my hopes were not all that high. I was thinking that they'd basically tell me that I should have come by months ago when the damage was less pronounced. Instead they promised to "give them some love" and asked if I wanted reinforcement / preventative repairs done to other areas that tend to get a lot of wear (hems, crotch). I happily said yes and they told me the jeans would be as close to new as they could make them in about a week. At no cost. Great, great, great service. Even if the repairs turn out to be crappy I'll still be pretty pleased just because of how friendly and helpful the staff are in that store.

45rpm denim may command a premium price, but its certainly worth it if the way they treat customers can be found throughout the company.

[justinbaily21]

It's not all that crazy for a brand to replace a destroyed pair. Some old companies promised any 6 men who could destroy one of their jeans a new pair. It stands to reason that companies producing similar (some would say significantly high quality) jeans would/could do the same.

[Yakboy Equals Nurturer]

It gets better: About two hours after I posted, I get a call from the 45prm store to say that the jeans are ready to pick up (in under 24 hours!). The repair is way better than I could have hoped for. They completely rebuilt the pockets including the opening that had frayed away to nothing using pieces of denim that matched the shade of the jeans as closely as possible. The only part of the patch that is likely to remain all that noticeable after some wear and washing is the section covering the tear that went down the leg (and it even kind of adds to the character of the jeans more than it detracts from them). Once again, all in the store were extremely friendly and appeared to be genuinely happy to be able to help out. Outstanding service.

@ gaodatong: I don't have any photos of the jeans that I can think of. Digital camera did a vanishing act on NYE but if I can borrow one will put some up and PM a link or somehting.

[PG2G]

yakboy, do you have any pics of your sorahikos? i got a pair in october, but i've been rotating them with my sugarcane '47s, and i don't have too much fading as of yet. i'd love to see what they look like after two and a half years...

tony_hige posted some pics of some of his sorahikos that looked INCREDIBLE. Probably up there with the best we've seen on this forum. I think his were around 2 years old.

[Spike]

Just for you Paris people out there, 45rpm service unfortunately doesn't offer anything more than chain-stitching. I'll be sure to drop my jeans off at 45rpm New York if ever I'm near there for a full servicing =)

[ahsu7]

Yeah, that would be crazy. I think I read here that Evisu (somewhere) was doing a "trade broken in evisu for fresh raws" type deal though. That's pretty damn cool

Sorry to threadjack but can you elaborate on this Evisu exchange thing? Was it a one time thing or do they still do this?

[Darkadious]

Yeah, that would be crazy. I think I read here that Evisu (somewhere) was doing a "trade broken in evisu for fresh raws" type deal though. That's pretty damn cool

they probably do that so they can sell it to celebs for twice the price

[Ahlvahroe]

Sorry to threadjack but can you elaborate on this Evisu exchange thing? Was it a one time thing or do they still do this?

found the thread

http://www.superfuture.com/supertalk/showthread.php?t=16304

[nairb49]

intriguing. might be worth it to hire someone to take my sorahikos to NY when they're ready for repair. won't be for a while, but good to know nonetheless.