dpmhi.com

[rogue audio]

Has anyone ever had a problem with mail order from these guys?

I ordered a Woodwood tee last Monday, the money was taken from my account that day and I received a order receipt. Now it's over a week later and, despite a couple of emails regarding the progress of my order, I've yet to hear from them.

Ordinarily, I'd bide my time (despite the fact Hanon Shop and Triads nearly always deliver next day even after I ordered past 4.30pm the previous day!) as I know they're a reasonably busy store, but this isn't the first bit of crap service I've had from them.

When the Unkle x Surrender snopants dropped I ordered within 5 minutes of them going live. Again the funds were taken straightway and I received a receipt but after a week I called them only to be told that the colour and size where out of stock. The fact that they'd taken the funds didn't really seem to sink in even after I had explained that I'd rather have the money in my account than theirs! Anyway, they managed to 'find' a pair despite them being limited and offered to send them that night. A week and three phonecalls later it turns out they'd sold them! In the end I opted for another colour and another design but I hadn't ordered anything from them since until last week.

Can I expect to hear similar stories of crap service or am I just really unlucky?

[jaguar_shoes]

i called them up enquiring about a belt i had seen in the store, the guy on the phone told me they had none left, but if i emailed him, he'd email me back with pictures of similar belts in the maharishi store, so i emailed him... never got a response, im not surprised to hear youve had problems with them, stinks of arrogant bastards who think customer service doesnt matter imo.

[HUNCHBAK]

Thanks.. hearing that I wont cop from them... I cant stand shoddy CS.. and I was gonna buy from them..oh well.

[witts]

woodwood quality is shit though!! i got a hoody from dpmhi the other week. quality is poor. although the dude on the phone was real helpful when i called up about stock and sizing. and asked them to hold it until i came to pick it up

SUPERJUNKIE