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Posts
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By RemarkableArmor · Posted
I had 2 amazing repairs off them in the last 2 or 3 years. One where a tear on a GT pro sleeve disappeared to the point where they must have just replaced most of the sleeve. Another where they patched a hole in the back of another GT pro shell immaculately. Actually ... a third one they fixed J62-PB pockets (albeit that was their defect) after initially saying just use a local tailor. In all cases the repairs were silly cheap (15EU for the sleeve one) or free and UPSd back to me. -
I would go with '55s as summer jeans. The '76s are much more tight hipped. -
By Coolguyzack · Posted
I thought I'd post a 2 year update on my TCB 60s. They've been demoted to infrequent wear due to some weight gain and a less-than-ideal fit, but they've really come a long way. I've washed these about once a week or 2 if I wear them all week. Honestly, TCB is really one of the best values in the denim game right now. I personally feel like this pair's denim is a close match with Ooe in terms of character, but it's like half of the price. Apologies for the slight color differences between pictures and fuzz, my S8s camera is showing its age as well... The last one is the most accurate. -
I get your point and it's not that I would not cover the cost for shipping (located in Berlin btw) and the repair. It's just that they have no real CS in general since years now and I would be expect a different answer when I pay 1,5k€ for a jacket which was 900€ two years ago btw. -
You could ask for a small payment...or at least ask for the consumer to cover shipping. I'm sorry but if you can't offer solid customer service I don't think you should be running a business. Brands get away with it all the time and it's wrong and irresponsible. My ACR customer service experience wasn't terrible but I had to send 3 emails to get a response, and that was just for a jacket sling so. I really hope they can improve their customer support.
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Carhartt x Chapman MFG Cycling Tool Set
$US 55
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