Wassup y'all! Wanted to ask and see what the repair process looks like now a days. Some soundbites I heard over the years is that they never answer, decline service, and that it's just a really negative experience. My 2017-18 J28 is experiencing some delamination. I emailed them a week ago but ended up just sending it off to Gear Re-store in Colorado yesteraday. Quoted me 37 bucks for everything which was nice and the person I spoke to was awesome.