Oh, looks like you've been away for a long time. Recently, acronym has been releasing a lot of low-quality items with QC issues. Sometimes, they trying to hide these issues and give them strange names or even recall. For example, the last QC issue has the name "tensionzip". As mentioned above, u just can't fully zip up.
U need to return it back and ask for a refund asap.
That's why I keeping both J33-E alpha and black. Amazing and quality jacket. But I don't like gravity pockets and boring hood.
Idk why but I prefer my j61-ws over j47a-ws (both r packable). 47aws sitting in my closet, 61 is in every day use.