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robgotsastaplerr

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Posts posted by robgotsastaplerr

  1. and on top of it. he cut the tag out of the leather. it also ended up being a women's jacket. he posted different images when he posted the item. and felt no need in telling me. 

     

     

    Although I normally don't feel the need to defend myself, most of this buyer's statements are slanderous. 

     

    It is true the tag has been cut. Was I aware of this when I purchased this jacket myself? No, so I apologize for that. However, this buyer needs to do more market research before trying to place blame on me for his own ignorance.

     

    The jacket is men's. If you compare stock photos of the men's and women's variants, zipper orientation differs depending on gender. On top of this, a simple comparison of the shoulder measurement would make it plain enough that this is indeed the men's version, as the women's accompanies a much smaller shoulder width even in larger sizes (on top of a severely shorter and thinner sleeve).

     

    The buyer requested basic measurements. I was not asked to do a specific length measurement, and I normally will measure from the center of the collar down the front length of the jacket, which is exactly what I did in this case to come to my measurement. The buyer was unaware of this as he did not ask for a specific length measurement and now feels wronged to have purchased a cropped jacket. 

     

    On top of this, any follower of J.W. Anderson should be aware nearly all his leather jackets follow the same cropped design season after season, with the variances being mostly in ornamentation. And even more so, the sale description itself stated the jacket as a short length design in the body.

     

    I've already spoken with jimmyc (as shown below) regarding this issue and he too feels this is just another case of buyer's remorse. I understand if a buyer is dissatisfied with a product and have issued returns in the past, but from a seller with this kind of rude and menacing behavior, I can't help but lose interest in doing so.

     

    Hi Jimmy,

     

    Yes, I just received word from TheBlackbird earlier today regarding his wish to issue a refund and return of a J.W. Anderson leather jacket I sold him. As you are aware, he believes I grossly misstated the length measurement of the jacket to a point where he was dissatisfied with the product upon delivery.

     

    This is a fairly subjective situation, as I do remember clearly listing in the description of this item within the sale thread that the body of the jacket runs short. On top of this, with even a basic, quick Google search for J.W. Anderson leather jackets, it becomes fairly evident that this designer reuses a similar base cut for all his leather jackets—all featuring a "cropped" body as a trademark design feature, as can be seen here.

     

    From what I believe, I think TheBlackbird believes my measurements were off since he interpreted my length measurements from the bottom of the collar to the center length of the back of the jacket. I had instead used the midpoint of the collar to the bottom end of the jacket from the front. There is no real standard or enforced measurement system regarding the length of a jacket both generally or on Superfuture, and I can't help but feel this is a scenario in which TheBlackbird either could have done more research on a product he was buying online or could have demanded specific forms of measurements for clarification purposes.

     

    I have been friendly enough with dissatisfied buyers in the past to issue refunds upon return, but I believe I would feel somewhat wronged if I were to do so again this situation as well.

     

    Thanks for your time,

    Rob

     

     

    Thank you for writing back Rob,

     

    After looking over your sales thread and his problem with the jacket I would have to say he is just having buyers remorse and wants his money back. If you don't want to give it back to him that's fine with me. You haven't done anything to be deceptive as far as I can tell and this will in no way affectaf your status as seller on sufu.

     

     Now I doubt TheBlackbird agrees with me and I'm sure he will file a paypal dispute when you don't refund his money so be prepared for that. From all the disputes I've seen on the forum before paypal is going to throw out his dispute because he got the jacket and is just upset that you have a NO RETURN policy. They only issue refunds when someone has been deceptive or never even shipped the item in question.

     

    Let me know if I can do anything else for you and thanks again for writing back so quickly.

     

    Jimmy

     

     

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