lawdawg

This is really starting to annoy me. Here is my timeline:

Nov 3 - Ordered a pair of jeans via the SharpService website, paid the full price for the jeans at that time

Nov 13 - Nov 23 - Emailed them asking the status of the jeans. NO RESPONSE.

Nov 23 - Finally they sent me an updated invoice with the additional shipping + fee costs. Paid this via Paypal immediately after receiving the invoice.

Today, Dec 5 - I've emailed them twice in the past 3 days asking for an update. NO RESPONSE

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At this point I can't tell if this is some elaborate scam or they are just terrible at customer service. If I do get my jeans it will probably be the last time I use SharpService. For example, I bought another pair of jeans on Rakuten, and despite most vendors on there only speaking japanese, a combination of great customer service and google translate, my jeans are here just ONE WEEK after placing the order.

Its my first order with Sharpservice and at first Hide was quick to respond, but I haven't heard from him in over a week. I made and paid for my order over 3 weeks ago and haven't heard anything. I'll give him another week or two to get back to me, otherwise i'll be taking my business elsewhere.