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ConcreteFiction

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Posts posted by ConcreteFiction

  1. I just want to chime in here about what a great product and service 3sixteen provides. I bought a pair of ST-100s recently from an online retailer. They showed up missing the shank button. Rather than deal with the hassle of dealing with the customer service wing of a large company and the hassle of hoping they might track down another pair in stock to exchange, I contacted 3sixteen directly to see if anything could be done. They got back to me after the weekend and Andrew and Johan worked it out so that I got the denim fixed quickly and expertly. The turnaround time was amazing, they really went above and beyond.

    Of course, opening a line of communication is the key, but I don't doubt that they treat every customer the same.

    These guys stand by their product and service. These are the best jeans I've had from the first time I put them on: substantive, but not uncomfortably rigid. I think I'm a convert for life.

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