ConcreteFiction
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Posts posted by ConcreteFiction
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Anyone familiar with Brooklyn Bootworks?
I'm not familiar, but those looked so good (wear pics on Brooklyn Circus website) so I picked up a pair. I'll report back, but unfortunately, by the time they ship the sale will be long over.
I'm just hoping they fit.
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3sixteen Jeans
in superdenim
Posted
I just want to chime in here about what a great product and service 3sixteen provides. I bought a pair of ST-100s recently from an online retailer. They showed up missing the shank button. Rather than deal with the hassle of dealing with the customer service wing of a large company and the hassle of hoping they might track down another pair in stock to exchange, I contacted 3sixteen directly to see if anything could be done. They got back to me after the weekend and Andrew and Johan worked it out so that I got the denim fixed quickly and expertly. The turnaround time was amazing, they really went above and beyond.
Of course, opening a line of communication is the key, but I don't doubt that they treat every customer the same.
These guys stand by their product and service. These are the best jeans I've had from the first time I put them on: substantive, but not uncomfortably rigid. I think I'm a convert for life.