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BUG 002 - SEARCH FIXED THEN BROKEN! [AGAIN] THEN FIXED [AGAIN] ;-)]

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still not returning search results of recently inputted content and tags.

this is probably related to ongoing issues with content and subscriptions.

- when i go to my post history (find content --> only posts) there are no posts after June 30th? I can see the last 5 or so posts I have done (view profile --> posts) but nothing between the most recent 5 and June 30th.

-
Regarding the "supermarket" section of the site......every time that i search for "dior homme" in the supermarket, it will only show items added from June 30 1212 and before. I know from experience with Superfuture that people have to have added more Dior Homme since then, but the supermarket search will not show me anything new! I have completely given up! Is there anything you can do to help? I would love to continue purchasing clothing from members of Superfuture, but have found it impossible now because of the faulty results of my "supermarket" search.

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update 22 august

++++++++++++++++

--> we have tested, checked, re-checked, re-tested and re-double-cross-double-checked, however search and tags still aren't working 100% as they are supposed to.

--> our server and tech managers are not specialists in sphinx and while they have managed to troubleshoot most of the setup issues they have hit the wall on the remaining bugs.

--> we were advised to use a specialist sphinx consultant.

--> quotes so far have been outrageously expensive - ranging from $2000 - $7000 for a 'performance tune' WTF!?

--> we are continuing to obtain quotes.

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so i'm having this problem too but i found if you search by tag it'll find tags up to the current day (Assuming people are tagging their posts)

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absolutely broken for me still... which sucks because I can't find anything I want. Also sucks for sellers since they're out on potential buyers who might otherwise find their stuff.

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yeah with all due respect it's pretty damn annoying. i find myself using styleforum (*shudder*) a whole lot more since the forum upgrade. i sell on there now, too. this is one of the most damaging causes. surely it doesn't take 6+ months to fix the search engine.. ? we're in the internet age, man.

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^i dunno. it took the tech team god knows how long to fix the speed issue. they searched through code after code for a solution when all they had to do was break up the larger sized threads.

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actually breaking up the larger thread did help but it wasn't until we did the latest software update 3.3.4 PLUS a patch specifically made for forums with megathreads that the speed issue really improved. that patch wasn't available till october... and we did the 3.3.4 upgrade as soon as it was available... a lot of this this stuff is not straightforward and splitting the threads was a fucking nightmare.

as for the search stuff... that's another story...

^i dunno. it took the tech team god knows how long to fix the speed issue. they searched through code after code for a solution when all they had to do was break up the larger sized threads.

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we opened a support ticket. should be fixed soon...

everything in "my content" evaporated...

roughly a week ago

Same

Anyway to edit "Content I Follow"?

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fixed. [at least to same status as a few weeks ago]...

now again trying to debug the ongoing date freeze issue [july 1 2012].

TECHS GOING RIGHT THROUGH THE DEBUGGING PROCESS AGAIN.

so far it has not resolved the date issue...

--> next step to do the software upgrade to 3.4.4. see announcement [supertalk tech upgrade]

--> latest update here:

http://supertalk.superfuture.com/index.php/forum-14/announcement-11-rebuilding-search-index/

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AT LONG LAST I THINK SEARCH IS FIXED...!?

:)

 

current search posts/threads and tags are showing up

 

will be monitoring carefully over the next 24 hours...

the database gets indexed every 15 minutes then once every 24 hours. hopefully these cron jobs keep working...

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we just upgraded forum system software yesterday and everything went ok...

 

we also have had to upgrade SEARCH - which was done separately - but have a feeling it isn't working 100%... 

i.e. just did a search for 'visvim' only get 8 results and most recent is 2013...?!

 

anyone else got anything to report - speak NOW...

the more evidence the better so we can get back to the techs.

 

THX

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yeh. the tech ticket on this search issue is already spiralling out of control. it's already soaked up the past 48 hours of my life...

 

everything the techs are doing isn't fixing it. we had the exact same issue when we did the previous 3.4.4 forum upgrade in 2013... and eventually fixed it.

this latest 3.4.7 forum upgrade has caused the same problem but following the same fixes hasn't fixed it...

yet another endless tech brainfuck.

ARGH! 

------------

and btw...  the reason we had to urgently do the 3.4.7 upgrade is we have had a major security issue with malware injection which was causing all new google search results to be siphoned off to spam sites. fortunately the 3.4.7 upgrade has patched it. [...so far anyway]

 

this is why we hate having to upgrade though it's always inevitable.

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GRRrrr. looks like sphinx needs restarting. have put in tech requests.

tech hell never ends. uurK

 

broken again? was working fine the last couple of days but doesn't work at all today

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partially fixed... but waiting for another rebuild of the index.

hang in there.

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