SharpServiceJapan

Please note there are some delays in shipping to Thailand we have been informed. Could Thailand clients please email us at infosharpservice.jp

Thanks!

Does anybody know SSJ's Yahoo Japan account name?

There are a few accounts please email us anytime.

Please note there are many order for SOPH this weekend please email if you want add anytime to info @ sharpservice.jp

Thanks!!

did anyone get reply from SSJ lately?it's already 3 days and still didnt hear from them.really need help them to buy something here :confused:

Please check email to info<at>sharpservice.jp or ssjapanpp<at>gmail.com if no reply from our normal emails

THank you and sorry the delayed.

hi guys in need of some advice..

what happens if the seller from japan (in this case yahoo) disappears and does not ship out the item? it has been 2 weeks, and i know this is not SSJ's fault at all, but just wondering what usually happens? anything i can do other than keep waiting?

Dont worry firstly about your money as always you will be refuneded if there is a very bad problem with seller just sometimes there can be a delay with seller.

If you can email directly to [email protected] we can check again for you in additionally

Thank you!

Diet Butcher Slim Skin F/W11 Sneakers

Pre-Order

This is special release of the famous Diet Butcher Slim Skin Classic High-Top Sneakers

Please note all ordered will ready in Decemeber beginning for Christmas Special!!

NO FEE !!

D112D040 - Panther Pattern - 42,000 yen (incl. tax)

D112D041 - Jet Black - 39,900 yen (incl. tax)

Please email if you wanted an ordering before 3rd Septmeber!!

Thanks you!!

Again its strange you dont seem to acknowledge that tracking for your jeans which was sent to you on the 26th August and emailed as per normal and for reference according to USPS will be delivered to you today.

Your Item's Status EJ109921199JP

Your item has been processed through our sort facility in ISC NEW YORK NY(USPS) at 7:17 pm on August 29, 2011.

^^

This is just unbelieveable.

You are refunded the item that was sold out and emailed the tracking details as per normal on the 25th August and can even see that your item is delivered to you.

You even changed your item which we of course changed even though stores dont usually accept change of size so you got your desired smaller sized item.

Just disappointing.

Nearly a month after I made my purchase and I still don't have the item. It's been stuck in customs for the last 6 days at JFK. Real fuckin cool.

Hello

This is Tom in London.

Having seen your problem here, I would suggest that in future you correspond with us directly!

As you were out of the US on vacation as you stated to us via email, then that is fine, absolutely no problem, but you were invoiced on the 12th and we had no payment until the 20th.

Your package was sent the following day, being the 21st and as such US customs holding your goods is out of our control!

In future, please get in contact with ourselves and we can chase these things for you my friend!

All Canada Post has now been re-started.

All orders in process / ready to be shipped will be notified as soon as possible as alot of client are been waiting of course due to the strike in Canada.

To confirmed all post to Canada is now re-started.

**FOR CANADA CLIENTS**

Hi All -

We have been informed from last night that deliveries to Canada are currently suspended due to strike in Canada.

Please note to keep checking our threads here we will update once normal service to Canada has starts.

Please email to info<at>sharpservice.jp if you want further informations of course.

Thank you!

Devoa stockists!

http://www.calque.jp/shopbrand/025/X/

puppy say "thank you Hide-san!"

HAHA Its really so great!!!!

is undercover73 legit, anyone bought off him before, seems fine just checking, can never be too sure these days....

^ Yes is very good from our experience

has anyone had any problems with uniqlo orders via sharpservice in the last 3 weeks?

^^ Your order has shipped nice and safely

Thank you very much!

For time alert

As an example of how to see new auctions listed. Please see below the category showing the new listings.

For example this is for Julius

http://category.auctions.yahoo.co.jp/list/男性用-ユリウス-や-ゆ-よ-ブランド別-ファッション/2084205011/?new=1&p=男性用&tab_ex=commerce&auccat=2084205011&slider=0

Go to option section at left side.

Third row from top.

Choose "NEW"

Hope it help!

http://blog.roberu.com/?eid=63

Roberu -- Pray for Japan Wrist Bands

Poor services, failed to update bid on auction after their "working hours". So if you have stuff that operates after their "working hours", save yourself an opportunity and find someone else.

Next point, after a bid has been lost, they did not even bother to contact you or express interest of refunding your deposit until you have requested it.

To my knowledge and experience, they don't do real-time monitoring (at least after their working hours).

This is just rude your bid was lost due to someone bidding higher. Its not even point to continue this correspondance. Secondly to be clear you are fully refunded within 12hours. This is just really disappointing be cautious dealing with this person.

Just seen tweet - SharpService now has a London office!

So how does that work - are people now interested in proxying UK or European products to Japan?

Hello Superfuture

As some of you will be aware, we do indeed have London offices.

Just to introduce myself, I am Tom and I will now be dealing with queries and logistics out of London, because even the amazing Nobu, Kyohei and Hide-san and rest of our team in Japan have to sleep sometimes!

We have had this in operation for a while but have now made it official finally as everything has been implemented to make things as smooth as possible.

It also means therefore we can assist you more-a-less 24 hours per day.

As always, please do not hesitate to contact us with any issues regarding our services.

Thankyou for your continued custom and I hope to hear from you all soon!

**In response to the question about European/Worldwide goods to Japan this will be launching soon but obviously aimed entirely at Japanese clients**

****FOR ALL SINGAPORE CLIENTS****

All Singapore packages are delayed because the government of Singapore is checking all packages regardless of contents coming from Japan.

It is nothing to be worried just instead of the very quick service from Singapore it means there will be delays in some cases up to 4-7 days.

Please do email us if any concerns

Emails and Server is restored so all is in back in order.

Please Email as normal to - [email protected] and please if can be cc to [email protected]

Please can you email to [email protected] for any inquiries as we are having a delay in the server emails being recieved

Our apology for this

Still haven't received my refund yet, despite of emailing sharpservice almost every other day for more than a week now.

Always get the same excuse that Nobu san is checking with Hide san and it has been a week. Are they really that busy? If they are, they should consider better service to customers instead of accepting orders but then doesn't handle them properly.

Yesterday I got another reply:

Japanese bank is off weekend so we can't see.

Please understand.

Best,

Nobu

Which is kind of weird, since paypal is 24/7, and all they gotta do is refund me.

And today, I got another excuse:

Our accounts office is currently down due to the the current destruction and earthquakes in Northern Japan region once they are able to do this you will receive your refund* Sincerely

SharpServiceJapan Co., Limited

And when I asked if they still are accepting payments, this is the reply:

accept only young man our accounts team process refunds*

This is seriously disappointing, especially since I've been a customer for a couple of years already. This will be the the last time I'll use his services again.

I am sorry ^ but you have been refunded in full earlier this afternoon after our accounts team refunded you this very much disappointing. Especailly after you actually recieve the goods already aswell already in your country.

Its clear some people cannot understand things this is very disappointing .

Hide

Thank you for everyones kindness but we are ok just getting tremor here in Fukuoka but North Japan and Fukushima is dangerous we are worry there

We have been told today because of the real damage and power of earthquakes in North that Domestic (internal) shipments are going to be delayed for a few days please understand this.

Please email us for anything

Hide

SharpServiceJapan

21/02/11

Hi All -- we will be not have access to emails from 4.00 PM Japan Time until 11 AM (tomorrow). This is a staff maintenance update.

Please note all emails during this time will be answered from tomorrow after 11am.